Last Updated
This policy was last modified on May 24, 2018.
What Information Do We Collect?
We collect information from you when you visit our web site, register as a user, post comments / info on our web site, place an order for one of our paid services, or in any other way you interact with the web site through support request tickets, email communications, etc.
When registering or ordering on our site, you may be asked to create a profile and/or enter contact info such as your name, email address, mailing address, phone number, payment information, web site preferences, etc. You may however, visit our web site without logging in as a user, although you may not have access to any of the information available to our registered users.
The information we collect includes both data you share with us, as well as automatically collected information from our web site visitors such as usage logs, device information, location information, cookies, etc.
What Do We Use Your Information For?
Any of the information we collect from you may be used in a way we determine will provide you the best user experience. This includes:
To personalize your experience, i.e., your information helps us to better respond to your individual needs.
To improve our web site and services, i.e., your information and feedback help us run analytics / statistics that improve our services and increase their value to you as the user.
To improve customer service, i.e., your information helps us to be more effective in responding to your customer service requests and support needs.
To process transactions, i.e., to provide you access to any products and services that you may have purchased as requested by you, our customer.
To enhance the security of the web site, protect it from hackers and malicious software to the extent possible, and to authenticate your credentials in order to restrict access to areas of the web site with paid products and services, only to paying customers. We use web site logs to monitor, detect, and prevent unauthorized access to paid services of the web site.
To communicate with you through notifications and advertisements, i.e., your contact info may be used to send you information and updates pertaining to your order, request, or our services. Additionally, we may periodically contact you to obtain your feedback regarding our web site and how we can make it more valuable to you as the users. Also, to provide you occasional company news, updates, promotions (advertisements), related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future promotional emails, just contact us and let us know and we’ll be happy to honor your request.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request or place an order.
These security measures include: password protected directories and databases to safeguard your information; SSL (Secure Sockets Layer) technology to ensure that your information is fully encrypted when sent across the Internet.
However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We do not store any credit card information on our servers, given our payments are processed through third party web sites such as PayPal.
Do We Use “Cookies”?
Yes, we and any third parties with whom we partner, may use cookies, web beacons, tags, logs, scripts, local shared objects such as HTML5 and Flash (sometimes called “flash cookies”), advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technology (“Cookies”) in connection with your use of the web site, third party websites, and mobile applications.
Cookies may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the web site, such as your browser type, search preferences, IP address, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Cookies may be persistent or stored only during an individual session.
The purposes for which we use Cookies in the web site include those already listed in the section above titled “What do we use your information for?”.
Do We Disclose Any Information To Outside Parties?
We fully respect your privacy as valued customer. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business (e.g., parent companies, subsidiaries, joint ventures, etc.), or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Aggregate information may be provided to other parties for marketing, analytics, advertising, or other uses.
We may share with our advertisers or publishers aggregate statistics, metrics and other reports about the performance of their ads or content in the web site such as the number of unique user views, demographics about the users who saw their ads or content, conversion rates, and date and time information. We do not share your personally identifiable information. We may also allow our advertisers or publishers to use Pixels on the web site in order to collect information about the performance of their ads or content.
We are a global organization and our web site provides a global service. Sharing, storing, and processing data cross-border is essential to the web site so that you receive the same high-quality service wherever you are in the world. As a result, we may transfer Personal Data and Other Data collected in connection with the web site, to entities in countries where data protection standards may differ from those in the country where you reside. By using our web site, you understand that we may transfer, store, or process your Personal Data globally.
Business Transfers
We may share information from or about you with our parent companies, subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honor this Privacy Policy. If another company acquires our company, or all or substantially all of our assets, that company will possess the same information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Data Retention and Account Termination
You can request to close your account by submitting a support ticket. Note that if you are a paid customer, you must first cancel your payment subscription in accordance with the Terms of Use.
We will remove certain public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the web site or to comply with legal obligations.
Note that data may persist in copies made for backup and business continuity purposes for additional time.
Children
Our web site products and services are intended for general audiences and is not directed to children under 16. We do not knowingly collect personal information from children under 16, and we hereby request that they do not provide any personal data. If you become aware that a child has provided us with personal information without parental consent, please contact us by creating a support ticket. If we become aware that a child under 16 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to any other information that may be obtained offline.
Your Consent
By using our web site, you consent to our Terms of Use and this Privacy Policy.
If you do not agree with the web site Terms of Use or its Privacy Policy, you should not be using this web site, given you have this option.
Changes to our Privacy Policy
If we decide to change our Privacy Policy, we will post those changes on our web site, and may update the Privacy Policy modification date. Continued use of this web site following any such changes shall constitute your acceptance of such changes.
Jurisdiction and Applicable Law
This Privacy Policy, your rights and obligations, and all actions contemplated by the use of this web site shall be governed by the laws of the State of Texas, U.S.A. You consent to the exclusive jurisdiction and venue of courts in Travis County, Texas, U.S.A. in all disputes arising out of or relating to the use of this Invetrics.com website. Use of this Invetrics.com website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.
Contacting Us
If there are any questions regarding this Privacy Policy, you may contact us by clicking on “Support” at the top menu of this web site, and submitting a support ticket. If due to reasons beyond our control (e.g., a software bug, junk email filters on the Internet, etc.) we do not receive your communication and/or you do not hear back from us within 7 business days, you may contact us separately by email to support{at}invetrics.com but only once you first replace {at} with the character “@” in the email address.